Privacy policy

Privacy Policy

At Mahadev Finserv, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from our users:

a) Personal Information

When you interact with us, we may collect information such as:

• Full name
• Contact details (email address, phone number, mailing address)
• Financial details (income, assets, credit history, etc.)
• Identification documents (PAN, Aadhaar, etc.)

b) Non-Personal Information

We may also collect non-identifiable data, including:

• Browser type and version
• IP address
• Cookies and usage data
• Device information

2. How We Use Your Information

The information we collect is used to:

• Provide, operate, and improve our services.
• Process your loan applications and provide financial advisory.
• Verify your identity and eligibility for financial products.
• Communicate with you regarding your inquiries, applications, and updates.
• Customize and enhance your experience with our services.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We respect your privacy and do not sell or share your personal information without your consent, except in the following cases:

• With Partner Banks & Financial Institutions: To process your loan applications.
• With Service Providers: Trusted third-party vendors who assist in providing services (e.g., document collection, IT support).
• For Legal Reasons: When required by law or to protect the rights, property, or safety of Mahadev Finserv, our users, or others.

4. Data Security

We implement robust security measures to protect your personal information, including:

• Secure servers and encryption protocols.
• Restricted access to sensitive information.
• Regular audits and updates to safeguard against unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies collect non-personal information to:

• Analyze website traffic.
• Personalize your user experience.
• Improve website functionality.

You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information.
• Update or correct inaccurate information.
• Request the deletion of your data, subject to legal and regulatory requirements.
• Opt-out of receiving marketing communications.

To exercise your rights, please contact us at mahadevfinserv100@gmail.com or call us at +91-7004342760.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: mahadevfinserv100@gmail.com
• Phone: +91-7004342760

Thank you for trusting Mahadev Finserv. Your privacy is our priority, and we are committed to safeguarding your information.

Effective Date: 20-11-2024